The plaintiffs asked the court to compel the company bite the apple to repair damage caused to customers. AP / FILE
- Consider that the company uses misleading advertising
The new operating system occupies a large percentage of memory of mobile devices
The class action was filed on 30 December before a court of the State of California by users and Christopher Paul Orshan Endara, Northern District residents in Miami.
The two customers requested the court to bring to justice the company based in Cupertino (California , EU) to repair damage to their customers, which the complainants were subjected to false advertising.
Users claim that Apple did not inform its customers that up to 23.1 percent of capacity storage of their iPhones, iPads and iPods would be occupied by the new iOS operating system 8 so that this memory could be exploited by users.
They claim that the company offers customers less able to the announced and also marketed “aggressively” a monthly fee for users to store their files in iCloud, the cloud storage system company that works similarly to Dropbox or Google Drive .
When the internal capacity appears as “full”, a popup window offers the opportunity to buy more internal memory to iCloud for a price ranging between 0.99 and 29.99 dollars a month, the lawsuit said.
In the brief, attorneys branded as “ironic” that Apple advertised its iOS system 8 as “the biggest launch of iOS in history” and base their complaint on the experience of the two complainants and complaints other users on the Internet.
They refer to the experience of a blogger who complained that the iPad could only support 13 gigabytes of capacity after the iOS system had been installed, although the company had advertised one . memory of 16 GB
The plaintiffs argue that the company Tim Cook has violated several articles of three state laws: one that protects the right to competition between companies, other than protects the rights of consumers and more to combat misleading advertising.
In this regard, they argue that the company “knew or should have known, that their distortions and omissions led to the omission of facts likely relevant and reasonable consumer deception. “
Therefore, they requested the court that Apple brought to trial on these charges and requested an immediate halt to the” wrong behavior “that leads to out by “unjust and lawless business.”
In addition, the plaintiffs are asking the court to compel the company’s bitten apple to repair damage caused to customers and undertake a campaign to correct the alleged error.
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