According to a post by Joe Sullivan, CEO of Uber Security, the company will begin to verify the low reviews of users, analyzing data provided by the sensors of the smartphone the driver.
This pilot test will focus Uber specifically in driving that could endanger passengers, such as speeding.
The gyroscopes smartphones can measure small movements, while the GPS and accelerometers show the frequency with which a vehicle starts and stops, as well as its overall speed. If a passenger complains that too fast a driver accelerated and braked too strong, we can check that trip using the data. If the answer is correct, then we can get in touch with the driver. And if not, could use the information to ensure that the classification of a driver is not affected.
Over time Uber aims to improve proactively the safety of the driver and passengers through technology. For example if the gyroscope data indicates that the driver is constantly moving the smartphone, they could offer mounts and the driver keeps the fixed terminal. Also on long trips, they could determine the average velocity and the time it takes to get from point A to point B and if they detect a much smaller difference in one of the trips for speeding, draw attention to the driver.
On the other hand, they are also working in terms of passengers and for example in Charlotte, North Carolina, users who have drunk too much, find a toy of type Bop It, something that helped drivers maintain entertained these passengers, and not distracted when driving the vehicle. In Seattle, drivers use lights of different colors to help users Uber overnight to identify faster the car that should go for.
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