Apple apologizes and solves the “Error 53″ returning useless iPhones repaired in unauthorized centers – BBC

Image copyright Getty

Image caption the “Error 53″ used to happen to have replaced the start button on center not authorized by Apple.

In the context of a possible multi-billion dollar class action, Apple finally corrected forgiveness and called “Error 53″ has been disabling some iPhones .

the technology giant launched the iOS 9.2.1 update to address this problem, which affected the owners of devices with digital fingerprint identifier (like the iPhone 6) who had fixed the screen or start button of the devices in unauthorized centers.

the update is available through iTunes, and not as a wireless download, so to install the device must be connected to a PC . or Mac with the latest version of iTunes and make downloading

and the Touch ID feature (fingerprint recognition system) will not work in the affected devices by security reasons to reinstall their owners will have to take them to an Apple store.

the company also promised to reimburse those who had had to pay to replace their devices as a result of failure.

“We apologize for the inconvenience, this was designed as a factory test and not expected to affect consumers,” said the apple company.

cheapest

the problem occurred when users downloaded the update of iOS 9 finding that their iPhone 6 or iPad crashed and stopped working, without there being a solution.

Image copyright Thinkstock

Image caption To fix, you will need to download the iOS 9.2.1 update from a computer.

Many people resort to unofficial arrangements because they are cheaper or because there are unauthorized in the region where they live firms.

Apple initially claimed that the “Error 53″ was the “result of security patches”.

“If iOS is a mismatch, the review fails and Touch ID, including Apple Pay feature is disabled. This safeguard is necessary to protect your device and prevent fraudulent use of the Touch ID sensor “then said the company, which, however, faced the threat of a millionaire trial.

Class Action

Image copyright Thinkstock

Image caption So far, the “Error 53″ had no solution and the user discovered he could not access your iPhone.

Indeed, a law firm in Seattle presented some days or ago na class action because of “Error 53″.

And the analyst Ben Wood of CCS Insight, welcomed the decision, while acknowledging that what he said Apple on error “made sense”.

“If you use your fingerprint to unlock sensitive data and make payments and somebody could replace the screen and change the fingerprint module to control your phone, this was not good, “Wood explained to the BBC.

But, according to analyst, anger users the occurrence of the error retrospectively in the iPhone repaired, Apple surprised.

“I think (correct the problem) is a good decision for Apple,” he said.