Recalled Samsung Galaxy Note 7 battery problems – La Nacion (Argentina)

With 2.5 million units sold, the South Korean company said this replacement affected models sold two weeks ago in South Korea and the United States, but not to the Chinese market by having a different configuration

Launched in August, the Galaxy Note 7 must be withdrawn from the market because of problems with the batteries. Photo: Reuters

The South Korean technology giant Samsung Electronics said it will replace all its smartphones Galaxy Note 7 equipped with batteries prone to burn. In turn, he said it will halt its sale in 10 markets, a devastating blow to what had been the revival of business mobile signature.

The announcement came just two weeks after the launch of the device star and fire after reports on the phone while carrying $ 885.

Samsung, in a statement, said it would take about two weeks to prepare replacement devices for phones already sold. It was unclear when sales resume appliances.

The head of business smartphone of the South Korean company, Koh Dong-jin, expressed regret what happened at a press conference. Replacement phones affect markets including South Korea and the United States, but not China, where models have a different battery.

The executive, who declined to specify the number of phones that need to be replaced, said Samsung has sold 2.5 million devices so far.

Koh Dong-jin, head of business smartphones Samsung said the company sold 2.5 million Galaxy Note 7. Photo: Reuters

“I can not comment on exactly how much it will cost, but it hurts my heart to be a number so great, “said Koh.

the scale called to replace devices is unprecedented in Samsung, which boasts of its manufacturing ability.

Although in the industry of advanced phones place called to review or return, including rival Apple, the nature of the problem of the Galaxy Note 7 is a serious blow to the reputation of Samsung, analysts said.

analysts said Samsung needs to act quickly to minimize damage to its recovery in advanced handsets, after a series of successful products reversed a decline in market share world’s biggest seller of smartphones.

the company said it wants the Galaxy Note 7 maintained strong sales in the second half of the year amid increased competition from companies like Apple, which is expected to launch the new model of its iPhone next week.

Agency Reuters

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