Friday, May 22, 2015

Why do we complain so much on Twitter – ElTiempo.com

The complaint, inherently human, found in the immediacy and simplicity of use of social networks a new home that offers the surfer a megaphone for the relief and strengthening your ego.

Social networks, especially Twitter, have become a channel to dump dissatisfactions and frustrations : headlines like “Twitter burn” or “burn networks social “have started to be frequent ─más deseado─ than in the media. But we complain more than before with social networks? Does the coldness of the medium pushes the protest and criticism? Why use the internet as a human being microphone to spread even destructive messages? Do you invite the immediacy of the lightness in the expression of thought?

Efe spoke with the philosopher Jesus Mosterín, with psychologists Javier Jimenez and Fabrizio Ferri and Twitter to try to understand the phenomenon of complaints in the new social media. Mosterín stresses that these are times of “many little democracy and technocracy” social networks that any citizen can express themselves equal to the greatest expert in a field . Explain to complain about them “does not serve to know the reality, but to express ourselves, to take what we have inside and feel that we are not self-conscious.”

The psychologist Javier Jimenez expert psychological measurement has worked for the University of Cambridge, said that the main function of that complaint is the social recognition and a veiled plea for support. “The complaint, understood as a manifestation of dissatisfaction has always existed. (…) But now there is a much lower barrier to the complaint reach others.

“The technology makes it very, very easy,” says Fabrizio Ferri experimental psychologist, expert on new technologies. Ferri stresses that complain nothing networks is a costly behavior with which a reinforcement is received.

involves a gift of attention sometimes unexpected reward many times we have made little effort “. Many times, the easy criticism, disqualification and complaints are moved by what Mosterín called a ” popularity contest “.” There are people who come certain number of followers feel their ego fed and are validated to make a complaint even unabashedly aggressive, “says Ferri.

Ferri Mosterín match that human beings have always been whiner, just as prior to” low voice “to avoid being” cut off the head “.” Young children, before being influenced by the culture in which they live, the first thing they do is complain. (…) I do not think people complain more now, in the sense that they have more reason to complain, but complaints are now being produced is seen and heard, “he reflects.

The experts emphasize that social networks-and other tools such as the ‘email’- are cold . is difficult to empathize texts or images The lack of context, according to Ferri, difficult empathize and makes communication can be much more aggressive and hurtful

However, Jimenez clarifies that we must not idealize society where there racism, sexism and harassment. “We tend to believe that people are better than they are, “he stresses. The social networking site is Facebook users worldwide, but is more common to use Twitter to complain. Why? Jimenez believes that its open nature It is key. The messages are accessible to anyone, while Facebook users often have private accounts

Ferri highlights its immediacy, its brevity (messages are limited to 140 characters) and its ease of use. Also, you can not control or hide the tweets. And the visibility is simpler. “If you pour a thought on Twitter, this becomes part of a flow of one thought on that particular subject that anyone can access” Twitter
sources say Efe that, “in general”, the web experience is “friendly”.

In recent months, Twitter has implemented various tools to deter and denounce destructive behaviors . Mosterín critical networks that received invitations to say that something like or dislike, yes or no without analysis. “If I wonder what Twitter and Facebook make contribution to human knowledge or solve all problems facing the world today, it seems to me that the contribution is negligible.”

EFE

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