After confirming the withdrawal of 1 million units of Galaxy Note 7 due to a battery failure, Samsung says the device faultlessly will be available from next week.
the South Korean manufacturer shared on Friday its exchange program in the United States for Note owners 7. with the program, owners of a Note 7 you can change to another Note 7 with the fixed ruling, which the company says will be available next week, or a Samsung Galaxy Galaxy S7 or S7 Edge. the people who choose other cellular family Samsung will receive a gift card of $ 25 or a credit for the same amount on your phone bill.
Spanish CNET has asked Samsung whether sales of the new Note 7 without faults will resume next week. Note update when we get answer.
The exchange plan comes hours after the company confirmed the withdrawal of the worldwide market for its latest phone. According to the company, there have been reports of 35 cases in which batteries Note 7 exploded. In total, Samsung sold more than 1 million cell phones directly to consumers but has distributed a total of 2.5 million retail, as reported by Reuters.
Samsung urges consumers to return the Note 7 to the store or to the telephone operator where they purchased the device, or call 800-Samsung for steps to follow to return or exchange the device. The US phone as Verizon, AT & T, Sprint and T-Mobile, have also shared their plans to accept Note 7 for return or exchange
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