With the call to gather globally 2.5 million units of the new Galaxy Note 7 and to halt sales of the device, Samsung is taking the most responsible and safe way to investigate a matter . that shown uncertain, at least
what is known so far is this: users around the world have reported that some phones have burned during the charging process. The images, which can be found below in this note show seriously damaged device. And the thing just lying around and worry.
According to Samsung, 35 incidents have been reported and the company estimates that the defect on their phones affects 24 out of every million units. Extrapolating this, one out of every 42,000 Galaxy Note 7 Sold items would be damaged.
At first it was thought that the damage came from the charger or charging ports. The company said Friday that the defect is located in the battery. As far as is known, batteries in this device come from China and South Korea. Apparently, they are prone to catch fire are Korean.
And it is a shame for the company because the Galaxy Note 7 has been praised by review sites and analysts as one of the most complete teams and better designed brand. A Reddit user wrote: “The future of computing is reflected in the large-screen phones. And that future has a lot to do with this phone. ” In El Espectador have not tested the equipment yet because it has not reached the Latin American market.
The tech site The Verge, one of the first to report the results of their tests with the device, gave a 9.3 overall rating and the only aspect described below nine was the (Android) software, which awarded him an eight. The Engadget website said it is not only the phone best score in the year, but the product of technology in general with the best test results in 2016.
The collection device is perhaps far largest its kind for mobile technology, but has not clearly been the only one. And additionally it arrives in one of the worst imaginable time.
All the attention of the industry is concentrated in IFA technology fair which kicked off Friday in Germany, and is considered one of the most important showcases for the entire sector. It is also a reference to examine what the winning products will be on the shopping season year end, perhaps the year’s big.
The big brands tend to launch their new bets one or two days before the realization of such fairs. This year, Sony and Huawei followed this path, a path that is not unknown to Samsung. But the Korean company preferred to introduce the Galaxy Note 7 to early August, ahead of the coverage and saturation of information representing an event like IFA.
The fair was then one of the best times to follow driving sales of a much praised by the press and analysts worldwide device. Now, however, it is uncomfortable for the brand, which is taking a step inconvenience, but responsible in case time.
The most recent financial results of the Korean company exceeded expectations, largely thanks to the good sales of Galaxy S7 and S7 Edge, which introduced one day before the realization of the Mobile World Congress in Barcelona in February this year.
on top of that, next week, on September 7 for be exact, Apple is expected to introduce the next generation iPhone. Samsung and Apple are the first and second mobile phone maker in the world, respectively. The problems of the Galaxy Note 7 appear to offer a strategic advantage for the launch of Apple
A Reddit user wrote. “If I were Steve Jobs still part of the presentation of the new iPhone probably have the joke ‘ our phones do not explode ‘, but maybe Cook not follow that path. “
Now, Apple has also had its own problems in the past, such as the antenna of the iPhone 4 (which ended in the distribution linings to improve connectivity issues). Fitbit, for example, also had to pick one of their devices because they irritated the skin of users.
Sales of the Galaxy Note 7 are detained at the moment and it is estimated that Samsung will take about two weeks fixing the problem. “Samsung is committed to manufacturing products with best v quality we take very seriously reports of incidents of our valued customers,” the company said in a statement.
While the problem is fixed, users have resorted to social networks to put images of damaged phones or to laugh a little whole problem.
Damage to the Galaxy Note 7. image taken from Twitter
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“The only safe way using a Galay Note 7 “. Image @thurrott
“the only way to use the phone under water.” @thurrott Image.
“Loading my Galaxy Note 7″. @theboycarve Image.
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