The technological shared the guidelines that users must follow in Mexico to change your phone permanently.
MEXICO CITY (Expansion) –
Samsung shared guidelines to be followed by all users of your phone Galaxy Note 7 in Mexico, then to get known that it would stop the production and sales of this model in a permanent way around the world.
The phone, submitted in August 2016, was taken off the market after becoming reports of explosions in some equipment, both new and replacement. Before this, the firm says, “is working with the relevant authorities to investigate recent cases reported” in addition to that the decision to suspend its sale around the world responds to the top priority of Samsung “is to the safety of consumers”, according to information shared in a press release.
Read: Samsung for the production and sale of the Galaxy Note 7
For the users of this equipment in Mexico, the company recommends that you first shut down completely and not use your Galaxy Note 7, in particular the model number SM-N930F.
once this is completed, the user can go to any care centre of your mobile operator to permanently change the computer, whether it’s for a model of Samsung Galaxy S7 edge, or any other device of the company. If there is a price difference between this and the Galaxy Note 7, this amount will be reimbursed in accordance with the policies of each operator.
Samsung announced in September the withdrawal of 2.6 million of its smartphones after congress some complaints about the explosion of these devices. At that time, the firm indicated that this was due to a problem with a supplier of lithium-ion batteries, which are included in the smartphone and called to the users to replace these computers with the same model. However, the problem persisted even on the new devices, so the firm decided to completely halt the sale and production of this model.
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