Samsung confirms ‘fit’ in the production of the Note 7 with new fire – CNET in Spanish

The new Galaxy Note 7 would also have problems that force them to discontinue their production.

Juan Garzón / CNET

Samsung has confirmed an “adjustment” in the production of the Galaxy Note 7 because the units of substitution of the original phone would also be presenting problems, as confirmed by the AP, which had access to a statement issued by the company from its headquarters in South Korea.

Previously the local agency Yonhap News had reported that Samsung had halted completely the production of the Note 7. A provider anonymous company told the agency that the shutdown was being carried out with the cooperation of the safety regulators of South Korea, China and USA.UU and included a factory in Vietnam in charge of global shipping.

In the statement to which he had access to AP, the company explained that the production programme was changed to “temporarily” with the aim of taking more measures to ensure the safety and quality of the new device. Samsung has not confirmed or denied the rumors prior to a total breakdown in its press release.

The decision of Samsung would have been caused by a series of new reports that claim the Galaxy Note 7 replacement would have also been suffering from overheating and even one would have been burned to the ground, according to The Wall Street Journal.The sales of this phone to have begun formally on the 19th of August, but a few days later, the company had paralyzing them and collect more than 2.5 million computers sold before the fault presented. In a second wave of cell phones also would be presenting similar problems.

At the end of September responsible for the company downplayed reports of batteries that were heating up in the new products and was told that this was isolated cases.

Over the weekend a video of a supposed Galaxy Note 7 burning in a Burger King in South Korea was uploaded to YouTube, becoming the first episode to be recorded to date. In the last week several cases have occupied the attention of the websites informative as the evacuation of a Southwest Airlines flight after a phone exploded and set fire to the carpet of the plane.

these episodes are in addition two more cases in the US: one in which a teenager in Minnesota, she felt a rare feeling to be burning down when holding her phone, and another in Kentucky, in which a man was admitted to the hospital for breathing in smoke from a Note 7 replaced.

Samsung has not officially confirmed the plans to stop production of the Note 7, though on Sunday he said that he was “diligently working with authorities and experts” to investigate the problems with the Note replaced and “if we determine there is a problem with the safety of the devices, Samsung will take letters in the matter approved by the Commission of Safety of Consumer Products to resolve the situation.”

The weekend has been the deciding factor for Samsung in the U.S. on Saturday AT AT&T suspended the exchange program of the Galaxy Note 7 due to new reports of fire and T-Mobile did the same thing on Sunday.

AT&T explicitly said that it will continue to accept the Galaxy Note 7, but not the change to the new version and will encourage customers to choose other model of Samsung or any other brand.

“Based on the recent reports, we’re not going to change new Note 7, and pending further investigations on the reported incidents,” said Fletcher Cook, global vice president of media relations AT AT&T said in a statement. Samsung said that it “respected” the decision of the operator.

Sunday, T-Mobile became the second operator to suspend sales and the program to change the Note 7. John Legere, ceo of T-Mobile, said in a tweet: “In an excess of caution with our customers, T-Mobile is paralyzing sales and changes in the Note 7″.

This operator has asked its customers to stop using the Note 7, and to take him to one of their shops with accessories that can change it or get the money back. The company also said in a statement that its customers would receive a$ 25 credit on their monthly bills.

At the last hour of Sunday, Verizon also suspended the replacement program and said that it would change the Note 7 for other phones. You can read the whole information of the operators and the Galaxy Note 7 here.

editor’s Note: This report is updated at 12:10.m. Pacific time with the official information from Samsung about the production status of the Note 7 and to add to Verizon among the carriers that have stopped the replacement of this equipment.